Support Request
Name:*
Company:*
Email Address:*
Contact Phone:*
Device ID:
Priority/Severity:*
Normal: we will respond within the next 8 working hours
Critical: major disaster affecting all users, data loss or corruption
High: you are not able to perform high priority work
Serious: there is significant impact for one user
Annoyance: limited availability to perform; workaround available
Low: a specific task or maintenance. Please indicate deadline
Problem Description:*
Attachments:
(Screen Shots, Error Reports, Problem Files, etc)
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