"Sean Bloch of IT Manager on Demand (ITMD) has been looking after our IT requirements since Ideology Fashions started it’s Australian operations in 2005. Initially, the services provided by ITMD were pretty conventional: when we encountered a problem, we would call the help desk and they would provide remote support or send someone in to resolve the issue. However, as our business expanded, our dependence on IT steadily increased, and we began to realise that the health of our IT infrastructure and network could make or break the business.
We discussed our concerns during one of our regular review meetings with Sean and he outlined the benefits of the Managed Services model as a way of mitigating risk. We decided to test ITMD’s service level agreement by accepting the 3-month trial period that Sean had offered us, and were extremely pleased with the results. Since then we have never looked back.
We are now confident that our investment in IT is being professionaly cared for. We feel secure in knowing that all of our business-critical systems are constantly being monitored by ITMD and this frees up time so that we can focus our efforts on making our own business more successful."
"The real benefit of our partnership with ITMD has been that they have helped to bring about a fundamental change in the role of IT services at FOLK."
Signs You Should Invest in Managed IT Services
What if you aren't sure whether your business's IT needs managed support? Looking at your business for some of the following warning signs is the simplest way to make a reliable determination of whether to engage these services. Watch out for these scenarios:
Your business struggles to stay on top of certain IT tasks, or you've had problematic experiences with in-house IT staff. Delays, deadline slippage, and more can all compound upon one another when basic systems do not work together in harmony or frequently go down.
IT emergencies are a regular and often expensive occurrence. If you're having an emergency with your computer systems a few times a month, the real emergency lies inside your IT department—which can be the biggest sign it's time for a change.
Things fall through the cracks, causing delays, lost revenue, and frustration when problems mount. It's easy to overlook even important tasks when technology doesn't "play nice" with its users. Financial consequences are unfortunately common with IT failures.
Why Trust IT Manager on Demand to Provide Your IT Support?
With more than a decade and a half of time spent in business IT, ITMD has a broad set of skills to put to work on your behalf. We aim to allow you to take back control over the most critical areas of your business instead of dedicating too much of your time to maintaining technology that should "just work." Be sure to see what other clients have said about us, then get in touch to request a quote for your business. New Paragraph